Through the various services of Kock Bril Shop, privacy-sensitive data or personal data are processed. Kock Bril Shop considers careful handling of personal data of great importance. Personal data are therefore carefully processed and secured by us.
In our processing, we adhere to the requirements of privacy legislation. This includes:
Kock Bril Shop is the data controller. In this privacy policy, we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.
This privacy policy was last updated on 18-05-2018 13:42.
Use of personal data
When you use our service, we collect certain information from you. This may include personal data. We only store and use personal data that you provide directly to us, in connection with the service you have requested, or where it is clear at the time of provision that such data is being provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
Registration
You can register when using our website. Once you have registered, we will store the username you have chosen and the personal data you have provided. We store this data so that you do not have to re-enter it each time and so that we can contact you in connection with the performance of the contract.
We will not provide the data linked to your user name to third parties, unless this is necessary in the context of the performance of the agreement you conclude with us or if it is required by law. In case of suspected fraud or abuse of our service, we may hand over personal data to the competent authorities.
Processing your order
When you purchase a service or product from us, we use your personal data to process your order. If necessary to ensure the order is processed correctly, we may also pass on your personal data to third parties. You can read more about this later in this privacy statement.
Taking out a subscription
You can take out a paid subscription for the supply of contact lenses via Opticien. For this purpose, we ask you to provide the details required for payment. These details will not be used for any other purposes.
Advertising
In addition to the information on our website, we may also keep you informed about our new products and services:
by post
by e-mail
via social media
Contact form and newsletter
Via our website, we offer you the option to ask questions or make an appointment using a contact form, in which you will be asked to provide various details. You choose which details you provide, and some details are required when booking an appointment. The details you send us will be retained for as long as is necessary, depending on the nature of the form or the content of your email, to ensure your enquiry is fully answered and dealt with.
We offer a newsletter through which we wish to inform interested parties about our products and/or services. Each newsletter contains a link that allows you to unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit consent.
Advertisements
Our website displays generic adverts, and no personal data is collected in connection with these.
Disclosure to third parties
We may pass on your data to our partners. These partners are involved in the performance of the contract.
We therefore ask for your explicit consent separately before they receive your data.
Our website features social media buttons. The operators of these services use these to collect your personal data.
** Cookies**
Our website uses cookies. Cookies are also placed by third parties engaged by us.
When you visit our service for the first time, a notice will be displayed explaining why we use cookies. We take your continued use of our service as consent to this use of cookies.
You are free to disable cookies via your browser. However, please note that our website may then no longer work optimally.
We have made agreements with third party cookie providers regarding the use of cookies and applications. Nevertheless, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (please note that these may change regularly).
Google Analytics
We use Google Analytics to track how visitors use our service. We have entered into a data processing agreement with Google to set out the terms regarding the handling of our data. Furthermore, we allow Google to use the Analytics information obtained for other Google services; finally, we do not anonymise IP addresses.
Security
We take security measures to limit misuse of and unauthorised access to personal data. In particular, we take the following measures:
Retention periods
The personal data described above will be retained for as long as necessary to process your orders, including warranty claims. It is important for your health and to ensure you receive appropriate advice that your data is retained for a longer period. The data will only be deleted at your request, and if you indicate that the data must be passed on to another optician.
Third-party websites
This privacy policy does not apply to third-party websites linked to our service. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy policies of these websites before using them.
Changes to this privacy policy
We reserve the right to make changes to this privacy policy. We recommend that you consult this privacy policy regularly so that you are aware of any such changes.
Accessing and amending your data
If you have any questions about our privacy policy or regarding accessing, amending or deleting your personal data, please feel free to contact us at any time using the details below.
You can also send us a request to view, modify or delete this data. You can also make a request to request a data export for data that we use with your consent, or give a reasoned indication that you want us to restrict the processing of personal data.
In order to prevent abuse, we may ask you to identify yourself adequately when doing so. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is not correct, you can ask us to change it or have it deleted.
Dutch Data Protection Authority
We are, of course, happy to assist you if you have any complaints regarding the processing of your personal data. Under data protection legislation, you also have the right to lodge a complaint with the Dutch Data Protection Authority regarding such processing of personal data. To do so, please contact the Dutch Data Protection Authority.
Contact details
Kock Bril Shop
Augustijnenstraat 36
6511 KG NIJMEGEN
024-3229047
info@kockbrilshop.nl/en